Question 1

What is Assumed?

Accepted Answer

Assumed provides you seeded contacts that have real, working email addresses and phone numbers. Use these seeds to plant into lists, databases, CRMs or partner feeds. Whatever happens to those contacts (calls, texts, emails) shows up in your Assumed inbox. The result is a timestamped record of what actually happened to your data after it left your hands.

Question 2

How does it work end to end?

Accepted Answer

You purchase contacts, plant them alongside your real data, and Assumed's inbox captures every inbound call, SMS and email each contact receives. You can label contacts by partner, batch or purpose so you can tell at a glance which activity belongs to which test. Notifications arrive on a daily or weekly schedule, or you can check the inbox any time.

Question 3

What exactly is a seed contact?

Accepted Answer

A seed is a working email address (email seed, $1/mo) or an email address plus a phone number that receives SMS and voice calls (full seed, $9/mo). Each seed gets a randomized name and postal address. To anyone processing the list, it looks identical to a real consumer record.

Question 4

How do I purchase contacts?

Accepted Answer

From the Contacts tab or the cart icon in the app, click Add Contacts. Choose a state (or let it randomize), select how many you need and pick a plan. You can also select individual contacts or a monthly bundle (25 seeds at $179/mo, 50 seeds at $249/mo). Bundles and individual contacts auto-renew monthly and can be cancelled any time.

Question 5

What are labels and why should I use them?

Accepted Answer

Labels let you tag each contact with its purpose and could be things like the partner name, the batch date, the use case or anything else you think would be useful. If you're seeding three different partners in the same month, labeling each group (e.g. "SMS-Partner-A-Nov2026") means the inbox activity is already sorted when you go to review it. Labels also drive your notification reports, so you see activity broken out by group rather than one combined feed.

Question 6

How do I get the contact details into my list or database?

Accepted Answer

Two ways: export the contacts as a file from the Contacts page and merge them into your list, or copy individual contact details from the contact detail view. The Chrome extension plants a seed directly into any web form, which is useful when you're seeding a form submission rather than a raw file.

Question 7

How do notifications work?

Accepted Answer

You can set notifications to arrive daily, weekly or not at all. Each notification shows a summary of inbound activity broken out by label and any whitelisted senders, so you can see at a glance whether anything unexpected came in without checking the inbox manually.

Question 8

What is the whitelist?

Accepted Answer

The whitelist lets you mark the sender's domain, email or phone number that you expect to hear from as normal so they don't trigger flags. Whitelisted activity still appears in your reports; it just won't surface as a potential violation in your notification emails.

Question 9

Can I reuse a seed across multiple partners or batches?

Accepted Answer

You shouldn't. Once a seed has been exposed to one partner, it still may receive communications from that partner or anyone who that partner gives that data to. Reusing it for a different partner muddies the signal, you can't tell whether new activity came from the old batch or the new one. Retire seeds when a test is done and buy a fresh set for the next partner.

Question 10

Do I need to integrate anything or sign a contract?

Accepted Answer

No integration is required to start. Purchase contacts, plant them manually (or via the Chrome extension) and watch the inbox. The API is available if you want to automate seeding from your own stack. There's no contract and all plans are self-serve, month-to-month and cancel any time.

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